Returns & Refunds
We stand behind the quality of every product we sell. If something isn't right, we'll make it right.
Eligibility for Returns
We accept returns within 7 days of delivery for the following reasons:
- Product is damaged or defective
- Wrong item delivered
- Product is significantly different from description
- Quality issue (e.g., contamination, unusual odour)
Note: Returns are not accepted for change of mind or opened perishable products.
How to Initiate a Return
- 1Email us at organicoptionsblr@gmail.com with your order ID and a clear description of the issue.
- 2Attach photos of the product and packaging.
- 3Our team will review your request within 1–2 business days.
- 4If approved, we'll arrange a pickup or ask you to dispatch the item back.
Refunds
Once your return is received and inspected, we will process a refund to your original payment method within 5–7 business days. You will receive an email confirmation once the refund is issued.
Replacements
In many cases, we can arrange a direct replacement rather than a refund, which may be faster. Let us know your preference when you contact us.